Terms and Conditions


This IAG GBS Website (“Website”) is owned by IAG GBS Limited, whose registered office is at Waterside, PO Box 365, Harmondsworth, UB7 0GB, England (“IAG GBS”) and operated for itself and on behalf of its Affiliates. References to “Affiliates” are to other companies which are direct and indirect subsidiaries of IAG GBS, including:

  • IAG GBS Limited sucursal en España, registered office at Calle Martinez Villergas 49, 28027 Madrid NIF: W-8265536-F (“IAG GBS Spain”);
  • IAG GBS Limited registered as a branch of an external company in Ireland, registration number 908379, registered office at Dublin Airport, Country Dublin, Ireland (“IAG GBS Ireland”);
  • IAG GBS Poland sp. z o.o. located in Krakow with a registered office at ul. Opolska 114, 31-323 Krakow, Poland (NIP 5252598100, share capital: PLN 5,000. KRS 543035) (“IAG GBS Poland”).

For the purposes of this Website Terms and Conditions (“Terms and Conditions”), “We”, “Our”, “Us” and “IAG GBS” refers to IAG GBS and its Affiliates.

References to “IAG Group” (and individually to “IAG Group Company”) are to other companies which are direct and indirect subsidiaries of International Consolidated Airlines Group, S.A., (“ICAG”).

Please review these Terms and Conditions carefully before using this Website. Your use of this Website indicates your agreement to be bound by these Terms and Conditions. Further information about IAG GBS is set out in the About Us section of this website.


Access and users

You may only use this Website in accordance with these Terms and Conditions and, in any event, only for lawful and proper purposes. We may modify these Terms and Conditions at any time, and such modification shall be effective immediately upon posting of the modified Terms and Conditions on this website. Accordingly, your continued access or use (browsing) of this Website is deemed to be your full and unreserved acceptance and commitment to comply with all of the modified Terms and Conditions (specifically to those terms and conditions set out in the IAG GBS Privacy Policy) without prejudice to such specific terms as are required in the event that you wish to contract any of the services offered.

The provision of the information on this website is free (other than any cost you may incur from your internet service provider). Notwithstanding the above, IAG GBS reserves the right to require you to register, by means of completion of a user registration form, prior to accessing some, or all of, the services that could be provided on this website.

Access to this website is solely and exclusively your responsibility. Access to this website does not imply the entering of any type of commercial relationship between you and IAG GBS.


Legal Disclaimer

The information contained in this Website has been prepared solely for the purpose of providing information about IAG GBS and its Affiliates.

The information on this website is provided “as is” and is not comprehensive. Despite our efforts, it may not be accurate, up-to-date or applicable to the circumstances of any particular case and we make no warranty or representation of any kind, whether express or implied, in relation to it.


Links to Other Websites

This Website may include links to other internet sites. We do not endorse any such websites and We are not responsible for the information, material, products or services contained on or accessible through those websites. Your access and use of such websites remains solely at your own risk.

You may only link to this website with Our express written permission. We expressly reserve the right to withdraw Our consent at any time to a link which in Our sole opinion is inappropriate or controversial.


Proprietary Rights

The intellectual property rights over the website content (sui generis right over the database), its look & feel, the underlying software (including source codes) and the various items making up the Website (texts, graphics, photographs, videos, sound recordings, etc.), hereinafter, the “Content”, are held by IAG Group or its licensors. The proprietary rights over the distinctive signs included in the Website (trademarks and trade names) are held by IAG Group or its licensors.

The use of the Website by you does not imply the assignment of any intellectual and/or industrial right over the website, the Content and/or the distinctive signs of the IAG Group. To such effect, other than in those events in which this is permitted by law or upon prior authorisation in writing from IAG GBS, you are expressly prohibited from reproducing, transforming, distributing, publicly disclosing, providing, selling, transferring, extracting and/or reusing the website, its Content and/or the distinctive signs of the IAG Group.


Personal Data Protection

Please refer to the IAG GBS Privacy Policy where we explain the types of personal information we collect, how we collect it, what we use it for and who we may share your personal information with, when you use the Website.

Information about Cookies and the use of Cookies on this website is provided in IAG GBS Privacy Policy.



These Terms and Conditions contain all the terms of your agreement with Us relating to your use of this website. No other written or oral statement will be incorporated.

We make no warranty whatsoever regarding the reliability, stability or any virus-free nature of any software being downloaded from this website, nor for the availability of the download sites where applicable. You must have the security patches of the respective browsers updated.

All software products downloaded from any section of this website or via a link pointed to by this website are downloaded, installed, and used totally and entirely at your own risk. IAG GBS will not be responsible for possible damage which may be caused by interference, omissions, interruptions, viruses, Trojan horses, telephone faults or disconnections during the operation of the electronic system due to reasons outside IAG GBS’ control; for delays or blockages in the use of the electronic system currently in use caused by deficiencies or overloads in the central data processor, telephone lines, the internet or other electronic systems; nor any damage caused by third parties by illegal incursions outside the control of IAG GBS. IAG GBS shall not be responsible for any damage or loss, which you may sustain as a result of errors, defects, or omissions, in any third-party information provided on this website.

In the event that any or any part of the terms contained in these terms and conditions shall be determined by any competent authority to be invalid, unlawful or unenforceable to any extent such terms shall, to that extent, be severed from the remaining terms, which shall continue to be valid and enforceable to the fullest extent permitted by law.

Your use of this website, any material downloaded from it, any matter, claim or dispute arising out of or in connection with this website and the operation of these Terms and Conditions shall be governed by, construed and interpreted in accordance with the laws of England and Wales and any applicable Data Protection Legislation (as defined in the IAG GBS Privacy Policy). Without prejudice to the following, the courts of England are to have non-exclusive jurisdiction to settle any dispute, whether contractual or non-contractual, arising out of or in connection with this website and the operation of these Terms and Conditions. You agree that proceedings may be brought against, but not by, you in the Courts of the country of your residence.

The information which appears in this Website may not be up-to-date. IAG GBS reserves the right to update, modify or delete information on this website, as well as being able to limit or deny access to this website. Likewise, IAG GBS reserves the right to suspend, or discontinue the presentation, configuration, technical specifications, contents and services of the Website, at any time without notice to users.

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With a diverse workforce spread across four countries, there is a world of opportunities at IAG GBS. Join us and see where your next role takes you!

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