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Welcome to IAG GBS Support.
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If you have any questions related to
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Invoice status explanation: ES

Pending processing: Your invoice is being processed.
Please check the status in 5 working days.

Pending verification: Your invoice is being verified by the Business.
Please check the status in 5 working days.

Scheduled for payment: Your invoice has been processed and approved and will be included in the nearest payment run. If you don’t receive the payment in the next 5 working days, please contact the Helpdesk team.

Ready for payment: Your invoice has been processed and approved and will be included in the payment run nearest to the due date.

Not found: Unfortunately, no invoice(s) match your search criteria, please check the invoice number / PO number. If you are unable to find the invoice, please resubmit it.

DISCLAIMER: The invoice status supplied do not take into consideration the overall financial position of your account. Credit notes received that accumulatively push your account into a debit balance, will prevent invoices from being released for payment.