About us

We are part of International Airlines Group (IAG), one of the world’s leading airline groups and owner of some of the biggest brands in the sky.

It takes a lot of specialist skills to keep IAG’s brands flying high; this is where IAG Global Business Services (GBS) comes in.

IAG GBS provides best-in-class IT, Finance and Procurement services to the IAG Group: Aer Lingus, Avios, British Airways, IAG, IAG Cargo, Iberia, Iberia Express, LEVEL and Vueling.

We combine functional expertise with a strong focus on customer service to make our Group stronger, more efficient, more competitive.

Our story

Formed in 2013, IAG GBS was a reflection of a ‘stronger together’ ethos. The next four years saw us bringing expertise together, consolidating IT, finance and procurement, and optimising our ways of working.

From 2017, we have been focused on developing the talent and technology we now have in place.

Today, IAG GBS is global in mindset and growing fast. We are 1,055 people and counting, across eight locations in five countries.

Stronger together


people and





Our business areas

Our vision is simple: Technology Excellence, and we’re always looking for great talent to join our team

IAG Tech was launched on 8 November 2019, bringing together our Digital and IT teams with a common identity to help transform our business through the innovative use of technology, by leveraging digital and IT capability to support all operating companies in the Group.

Our new Graduate Programme aims to bring in high-potential entry-level talent who are passionate about developing a career in technology. Our two-year graduate pathway offers a range of technology placements, underpinned by industry accredited technical training.

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Offering an advanced, scalable and future proof system

Our Finance and Procurement Operations Team is committed to creating a finance and procurement operation that is advanced and scalable.

Our dynamic team is making this happen by:

  • Embedding the best practices that underpin a robust finance and procurement operation
  • Driving efficiencies to save both time and money
  • Creating a ‘plug & play’ platform that can accommodate significant growth

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Providing value, quality and growth – today and tomorrow

Group Procurement applies the same proven principles to strategic purchasing principles to everything we buy, from pens to planes.

Our centralised Procurement Team works tirelessly to deliver:

  • Economies of scale – leveraging the global buying power of the Group
  • Quality partnerships – from identifying suppliers to managing tenders
  • Cost savings – through negotiating terms and streamlining processes

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Our priorities

We have some clear priorities guiding us over the next few years – from the service we deliver, to our transparent approach, to the way we connect with the airlines and associated businesses within the Group and how we leverage our world-class platform.


Our competencies

Our competencies are the strengths that define us, and help us stand out from the crowd.


We are specialist who keep building our knowledge


We build long-term mutually-beneficial relationships


We analyse and solve problems


We get things done and embrace challenges


We always look for new ways to add value

Our vision

Our vision is to create a consolidated global support service for IAG. With the right culture and working practices, we will provide world-class services, attract the best people and the best airlines to the IAG family.

Our values

Our values are the qualities we all need to strive for in everything we do.

we are

Finding better
ways to work

We are specialists in our field, constantly innovating to increase our efficiency and effectiveness as a team

we are

Getting things done
We are focused on delivering in a dynamic, forward-thinking, results-driven environment

we are

Challenging the limits
We love a challenge, embracing every chance to turn an obstacle into an opportunity

we are

Building strong relationships
We are proud to be part of IAG, working alongside our partners to drive our business forward

That’s a quick introduction to IAG GBS to welcome you to this exciting, growing and global business. We have made great strides in just a few years, and we are just getting started.

There’s a literal world of opportunities at IAG GBS. Where will it take you?

Join Us

We are looking for talented and motivated individuals who share our ambition and are ready to thrive as part of our high-performing team.