About us
IAG GBS (Global Business Services) is part of International Airlines Group (IAG), one of the world’s leading airline groups, and the parent company of airline brands including British Airways, Iberia, Vueling, Aer Lingus, and LEVEL.
IAG’s business model is unique. It is based on a light structure at the centre, with agile, empowered, and focused airline operating companies accountable for results, and a central platform providing a competitive advantage through scale and world-class expertise.
As a key part of this central platform, we drive innovation, efficiency and simplicity across finance, procurement, technology, airline services, and group-wide systems across IAG.
We are a knowledge-creation organisation, and we enable the Group to be at the forefront of innovation and sustainability, driving the future of the aviation industry.
Our story
Established in 2014, we drive and deliver innovative, centralised solutions across finance, procurement, technology, and airline services, for all operating companies in the Group. We are harnessing AI and intelligent automation to find new ways to improve our customer experience, operational efficiency, and environmental sustainability.
Stronger together
1,500
people and
counting
6
locations
4
countries
Sustainability
Since 2015, IAG has maintained a vision to be a world-leading aviation group on sustainability. Now, IAG is delivering a package of measures to reduce its carbon footprint by 2030 and to reach net zero CO₂ emissions across the full operations and supply chain by 2050. You can read more on the IAG website.
Our locations
IAG GBS has operations in Barcelona, Dublin, Kraków, London, Madrid and Newcastle.
